Combining Protection Motivation Theory to Predict Compliance Behaviour in Healthcare's Medical Record
Completness of medical records is an important thing that can affects the quality of health care services. By improving employee compliance is one step towards improving the quality of healthcare in Indonesia. This paper focused to ensure employees compliance to complete the medical record due to improve organization quality. This paper was a descriptive-qualitative study which explores the previous studies related to completeness and protection motivation theory. Firstly, it collected the studies related to completness medical record, protection motivation and other theory related compliance. Secondly, it sums up all the related studies and explains the theory and how it can be used in healthcare organization. The next step is revealing the author views regarding of employee compliance in healthcare organization. As a result, protection motivation is a model which can be use to improved individual behavior.
Keywords: Protection motivation theory, compliance, medical record
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